Software that answers your phones, books your jobs, and follows up — automatically.

Northloop Studios builds custom software and AI systems for Vancouver's independent businesses. Stop losing after-hours calls and drowning in admin. We set up the systems; you run the business.

Vancouver-based. No pitch decks, no retainers to start — just practical systems, priced for small business.

Plumbers & ContractorsSalons & SpasRestaurants & CafésClinicsAuto ShopsHome Services
What we build

Systems that pay for themselves

Every project starts from one question: where is your business leaking time or customers? Then we build exactly that fix.

📞

AI Phone Receptionist

An AI receptionist that answers every call — even at 9pm on a Sunday — takes messages, answers common questions, and books appointments straight into your calendar.

📅

Online Booking

A simple booking page on your website so customers can reserve without calling. Confirmations and reminders go out automatically — fewer no-shows.

🧾

Quotes, Invoices & Follow-ups

Send estimates in minutes, invoice on completion, and automatically follow up on unpaid quotes. The admin work happens while you're on the job.

⭐

Review Management

Automatically ask happy customers for Google reviews at the right moment, and get alerted to bad ones fast — so your rating climbs while you work.

🗂️

Simple CRMs & Customer Tracking

One place for every customer, job, and conversation. Know who's due for a return visit and never let a repeat customer slip away.

🛠️

Custom Software

Have a process that's held together with spreadsheets and sticky notes? We build internal tools, dashboards, and integrations tailored to how you actually work.

How it works

From first call to live system in weeks

No six-month enterprise projects. Small, useful systems — built fast, priced honestly.

1

A 15-minute call

We look at your business and spot the two or three practical wins. You get the ideas either way — no obligation.

2

We build it

Fixed scope, fixed price, live in weeks not months. You see progress along the way and approve everything.

3

You save hours every week

Calls get answered, bookings fill themselves, follow-ups go out. We stay on call if anything needs tweaking.

About

Built by an engineer, not an agency

I'm Pengcheng Zhong, a software engineer based in Vancouver. I started Northloop Studios after years building backend systems and AI tooling — because I kept seeing local businesses lose customers to missed calls and messy admin, problems that good software solves in weeks.

You work directly with me on every project. No account managers, no handoffs, no jargon.

  • Vancouver-based, serving local independent businesses
  • Fixed pricing agreed up front — no hourly billing surprises
  • You own everything we build, including your data

A good fit if…

✓ You miss calls after hours and wonder what they cost you
✓ Booking, quoting, or follow-ups eat your evenings
✓ You're running on spreadsheets, sticky notes, and memory
✓ You want one person accountable, not a vendor maze

Not a fit if…

✕ You need a full marketing agency or brand redesign
✕ You want the cheapest option regardless of quality

FAQ

Common questions

Straight answers, no sales-speak.

How much does this cost?

It depends on scope, but most projects are fixed-price and sized for small businesses — typically far less than hiring even part-time admin help. You'll know the exact price before we start, and the 15-minute consult is free.

I'm not technical. Will I be able to use it?

Yes — that's the point. Everything is built to be operated by you and your staff with no technical skill. We set it up, train you in one session, and stay available for questions.

What if I already have a website / booking tool?

We work with what you have. Many projects are about connecting and automating your existing tools rather than replacing them.

Do you do ongoing support?

Yes. Every project includes a support period, and affordable monthly care plans are available if you want us on call for tweaks and improvements.

Who owns the software and data?

You do. Everything we build for you — code, data, accounts — is yours, documented so you're never locked in.

Contact

Let's find your two or three wins

Tell me about your business — I'll reply within one business day with honest first impressions, free.

Send a message

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